All merchandise sold on the YoursOnDemand.com website is backed by our 30 days exchange or return policy guarantee.

Here’s how our exchange or return policy works when returning an item.

• Any item returned within the order return policy period is honored with no hassle.
• The return period is listed in the product description or next to each product when viewing the cart.
  
• The return period starts when your order has shipped.
• The return policy covers an item ordered that is damaged, defective, or not what was expected.
• A return can be requested for a full refund or a coupon as a store credit. 
• Providing the package tracking number of the item being returned will complete the process for the refund or coupon as store credit.
• You can start a return using our Request Exchange or Return management system in the My Account dashboard.

Please Note: In the My Account dashboard, the Request Exchange or Return button appears next to an order while the return period is still valid.